{"product_id":"unreasonable-hospitality-the","title":"Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect","description":"\u003cp\u003e\u003cb\u003eFrom the former co-owner of the legendary Eleven Madison Park comes the ultimate guide to transforming any business into a hospitality powerhouse. Will Guidara reveals the secret behind turning ordinary transactions into extraordinary, life-changing experiences.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAbout the Book:\u003c\/b\u003e When Will Guidara took over Eleven Madison Park, it was a struggling two-star brasserie. Eleven years later, it was crowned the best restaurant in the world. How? Through the radical, transformative power of \"unreasonable hospitality.\"\u003c\/p\u003e\n\u003cp\u003eGuidara didn’t just serve food; he created moments. Whether it was surprising a family who had never seen snow with an impromptu sledding trip in Central Park or creating an indoor beach retreat for a couple whose vacation was cancelled, his team specialized in the bespoke, over-the-top, and unforgettable.\u003c\/p\u003e\n\u003cp\u003eBut this book isn't just for restaurant owners. It is a roadmap for any business leader or professional looking to instill a culture of intentionality and care. Guidara shares how to bridge the gap between front-of-house and back-of-house teams, how to lead with vulnerability, and why giving \u003ci\u003emore\u003c\/i\u003e—not less—is the key to solving the toughest business dilemmas. Featuring behind-the-scenes stories with industry icons like Daniel Boulud and Danny Meyer, \u003ci\u003eUnreasonable Hospitality\u003c\/i\u003e is an inspiring manifesto on finding the magic in your work and making everyone you serve feel truly seen.\u003c\/p\u003e\n\u003ch3\u003e\u003cb\u003eKey Features \u0026amp; Benefits:\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eProven Success Strategy:\u003c\/b\u003e Chronicles the real-world journey of transforming a struggling business into a world-class leader.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eActionable Business Philosophy:\u003c\/b\u003e Provides practical lessons on empowering employees to think like owners and delivering service that transcends mere satisfaction.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eHuman-Centric Approach:\u003c\/b\u003e Shifts the focus from \"customer service\" to \"hospitality,\" emphasizing the emotional impact of every interaction.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eIndustry Expert Insights:\u003c\/b\u003e Packed with sparkling anecdotes and lessons learned from the absolute pinnacle of the hospitality world.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"BEETLE BOOK SHOP","offers":[{"title":"Default Title","offer_id":53738473324827,"sku":null,"price":679.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0686\/2150\/0699\/files\/7180J1YRrQL._SL1500.jpg?v=1787118077","url":"https:\/\/beetlebookshop.com\/products\/unreasonable-hospitality-the","provider":"Beetle Book Shop","version":"1.0","type":"link"}